At Phoenix Rising I.T., we believe clarity is power. Whether you're exploring our services or preparing to partner with us, this FAQ is designed to answer common questions with transparency and precision. If you don’t see what you’re looking for, email info@phoenixrisingit.com.
We offer expert IT support including help desk management, server administration, mobile device management, AV systems, software deployment, user training, and documentation creation. Our solutions are secure, intuitive, and tailored to your organization’s needs.
We’re veteran-owned and led by Principal Consultant Angela Hilburn, a seasoned IT Support Manager who values discipline, empathy, and strategic clarity. We specialize in translating complex IT concepts into actionable solutions for non-technical users, ensuring every client feels empowered—not overwhelmed.
Our standard hours are Monday through Friday, 8:00 AM to 6:00 PM Pacific Time. After-hours support may be available for contracted clients or urgent issues.
Yes. Phoenix Rising I.T. proudly serves clients nationwide. Whether you're local or remote, we deliver reliable, secure IT solutions tailored to your environment.
Absolutely. We manage software rollouts, create clear documentation, and offer tailored training to ensure smooth adoption across your organization.
Get started by emailing quote@phoenixrisingit.com or calling (253) 200-5003. Please leave a detailed message, and we’ll schedule a discovery call to understand your needs and craft a solution that fits.
Disclaimer: The content on this site is for general informational purposes only and does not constitute professional advice. Phoenix Rising I.T. makes no guarantees regarding accuracy or service availability. Use of this site is at your own risk.
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