Terms of Use/Service

Effective Date: 09/19/2025

Welcome to Phoenix Rising I.T. By accessing our website or engaging with our services, you agree to the following terms. These terms are designed to ensure transparency, protect both parties, and uphold the integrity of our work.

1. Acceptance of Terms

By using this site or contracting services from Phoenix Rising I.T., you acknowledge that you’ve read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

2. Scope of Services

Phoenix Rising I.T. provides IT support services including help desk management, server administration, mobile device management, AV systems, software deployment and user training. All services are subject to availability and may be modified or discontinued at our discretion.

3. Professional Conduct

We are committed to delivering services with discipline, empathy, and strategic clarity. We expect clients to engage respectfully and provide accurate information to facilitate effective support.

4. Intellectual Property

All content on this website—including text, graphics, logos, and service descriptions—is the property of Phoenix Rising I.T. and may not be copied, distributed, or used without written permission.

5. Confidentiality

Any sensitive information shared during service engagements will be treated with discretion and professionalism. We do not sell or share client data.

6. Limitation of Liability

Phoenix Rising I.T. is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. All services are provided “as is” without warranties of any kind.

7. Service Modifications

We reserve the right to update, suspend, or discontinue any service or feature without prior notice. Changes to these Terms will be posted with an updated effective date.

8. Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes will be resolved in accordance with local jurisdiction.

9. Contact

For questions about these Terms, please contact us at info@phoenixrisingit.com 

or call (253) 200-5003.