Privacy Policy

Phoenix Rising I.T.
Effective Date: 9/19/2025

Phoenix Rising I.T., founded and led by CEO Angela Ramirez, is a veteran-owned technology solutions company based in Lakewood, Washington. Under Angela’s strategic and empathetic leadership, the company is committed to protecting the privacy and security of its clients, partners, and website visitors. This Privacy Policy outlines how Phoenix Rising I.T. collects, uses, discloses, and safeguards information in alignment with its core values of discipline, transparency, and clarity.

1. Information Collected

Phoenix Rising I.T. may collect the following types of information:

• Personal Information: Including names, email addresses, phone numbers, company affiliations, job titles, and other identifiers voluntarily provided.
• Technical Information: Such as IP addresses, browser types, operating systems, device data, and usage analytics collected via cookies and tracking technologies.
• Service Data: Pertaining to IT support requests, system configurations, and communications necessary to deliver services effectively.

2. Use of Information

Information is used to:

• Deliver and manage IT support and consulting services
• Respond to inquiries and maintain client communication
• Improve service offerings and website functionality
• Comply with legal obligations
• Share updates, service notices, or promotional content (with consent)

3. Information Sharing

Phoenix Rising I.T. does not sell personal information. Data may be shared with:

• Trusted service providers who support operational needs (e.g., cloud hosting, email platforms)
• Legal authorities when required by law or to protect company rights
• Business partners only with explicit consent

4. Rights and Choices

California residents are entitled to rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected and how it is used
• The right to request deletion of personal information
• The right to opt out of the sale of personal information (Phoenix Rising I.T. does not sell data)

To exercise these rights, individuals may contact: privacy@phoenixrisingit.com

5. Data Security

Angela Ramirez ensures that Phoenix Rising I.T. implements industry-standard security measures, including encryption, access controls, and secure storage protocols. While these measures are robust, no method of transmission over the internet is entirely secure.

6. Cookies and Tracking

The company’s website may use cookies and similar technologies to enhance user experience and analyze traffic. Visitors can manage cookie preferences through their browser settings.

7. Third-Party Links

Phoenix Rising I.T.’s website may contain links to third-party sites. The company is not responsible for the privacy practices of those sites and encourages users to review their respective policies.

8. Children’s Privacy

Phoenix Rising I.T. does not knowingly collect personal information from individuals under the age of 13. Its services are not directed toward children.

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Phoenix Rising I.T.
Lakewood, Washington
Email: privacy@phoenixrisingit.com